Agenda
Pipeline is a dynamic three-day event filled with insightful sessions, exciting activities, and valuable networking opportunities.
Join Tech Research Asia Co-Founder and Asia Pacific Research Director Trevor Clarke as he unpacks the biggest developments reshaping Australia’s IT channel – and what’s coming next. Drawing on data, research and deep client conversations, Trevor will cut through the hype to unpack where growth lies for MSPs, integrators and consultants. Trevor will lay out:
- Key stories and market shifts in the past 12 months – and why they matter now
- What’s next for traditional growth drivers such as cloud migration and security as they mature and the channel reaches saturation point
- Where the big money in AI is being made – and why it’s not where many partners are looking
- Spending drivers creeping back into channel strategy
- The five predictions every tech partner needs to consider for the year ahead
Expect sharp insights, grounded analysis based on work with end users and the channel, and a realistic take on where tech partners should consider placing their bets next.
techpartner.news presents a snapshot of its State of the MSP Report, including data from our MSP Index program. The snapshot will cover such aspects as MSP offerings, customer size segments and how MSPs are responding to shifting client needs, navigating operational challenges, and preparing for future growth.
Featuring Nick Moran, Associate Evangelism Director at ConnectWise.
Featuring Astrid Groves, General Manager - Channel, Alliances and Operations at Schneider Electric
Featuring Shaun Witherden, Senior Vice President of MSP Enablement at Kaseya
Damien Thomlinson is a decorated Australian veteran whose journey from the elite ranks of the 2nd Commando Regiment to a life-altering explosion in Afghanistan is a testament to resilience. After losing both legs while serving in 2009, he defied all odds, teaching himself to walk with prosthetics and transforming his life into one of purpose and inspiration.
Thomlinson tells his tale touching on resilience and overcoming diversity, the power of teamwork and determination, motivation and goal setting.
Tech firms lose business they could have kept – not because they failed to deliver, but because they failed to re-sell themselves when it mattered most. David Beal, senior advisor at Australian ICT and digital advisory firm IBRS, has overseen numerous procurement processes and says many tech firms fail to make the most of this opportunity.
In this candid session, David will reveal why those bids often fail, the common missteps incumbents make, and how to approach re-engagement with the right mindset. This will be valuable advice for tech partners who want to retain clients during contract renewals – especially in a market where procurement scrutiny is increasing.
Hosted by Microsoft
Featuring Chris McLaren, Founder/CEO at High Impact Academy.
Join Brad Clarke's panel of industry Gurus as they share actionable insights about overcoming profitability challenges, optimising go-to-market strategies, and enhancing business processes for sustained growth.
Featuring Jimmy Wang, Sales Manager at Huntress
Roundtable: Australia's next generation broadband is coming - How can MSPs take advantage? Hosted by Aussie Broadband
Australia's internet speeds are getting a major upgrade – for free. September 14 will mark the biggest uplift in Australia's average bandwidth since the introduction of ADSL, cable internet and the formation of the national broadband network. But how can you and your customers take advantage of one of the biggest disruption events in Australia's internet history? In this talk from Aussie Broadband's Michelle Peter and Kent Plummer, you'll hear about what's changing for wholesalers, what you and your customers will need to do to take advantage of the new multi-gigabit offerings, and what these speed upgrades mean for the future of Enterprise Ethernet.
Aussie Broadband will also take you through the multi-carrier last mile options available to their ABB wholesale customers, including their homegrown Aussie Fibre and the ability to mix Aussie Fibre with nbn connections and 4G/5G backup. Michelle will also take you through some of the tools, promos and features you can access to stay ahead of the game.
Roundtable: Eliminating data theft & ensuring compliance through data-centric security. Hosted by Guardware
Roundtable: Hosted by HaloPSA [Topic TBC]
Hear from Anna Furlong, Executive Director at Melbourne-based MSP The Virtual IT Department, as she shares how the business has automated more than 50 workflows and saved 160+ hours per month, freeing up staff to focus on higher-value work; and the firm's bold plans to take this further for customers with AI agents. This is a must-attend for business leaders looking to boost efficiency, reduce overheads and rethink how they deliver managed services.
Autonomous AI agents promise to change how tech partners operate, but what do partners automating their businesses think? In this panel, they tell us what’s working, what’s not, what they’ve learned, and what they think the future of automated tech firms look like and how they’re planning to get there.
Joining the discussion will be Platinum Technolgy founder and director Steve Raw. The company is using automation with the goal of growing revenue to allowing their staff to move into more valuable positions . The firm has gradually automated more services, such as being able to automate all the IT needs for a new hire, including imaging laptops, account creation and licence provisioning. As a result, co-founder and director Steve Raw has been clear with his people that the nature of their roles will change over the next five years.
Whether you’re an MSP or another type of tech services provider, a startup or an established firm, this session is designed to give you real world context to put around automation hype, and challenge you to think about the future of your firm in a highly automated world.
Panelists include Anna Furlong, Executive Director, The Virtual IT Department. Additional panelists TBC.
Featuring Nate Cochrane.
Tech partners are gearing up for a legal battle they hope never comes, with new ransomware reporting rules and penalty tiers in place, clients assessing risks of cyber contracts, and AI compounding risks. This panel discussion examines how partners can not only protect themselves, but turn risk into profit.
Featuring Kat McCrabb, Founder and Director of Flame Tree Cyber, and moderated by Journalist Nate Cochrane for techpartner.news. Additional panelists TBC.
Featuring Julia Spicer, Director at Engage & Create Consulting
Roundtable hosted by Dropsuite
Roundtable hosted by Vertiv
Roundtable hosted by Opentext CyberSecurity
Test your skills on NinjaOnes basketball arcade game, before Basketball legend Shane Heal takes the stage.
Join us for Shane Heal—championship-winning player, coach and entrepreneur—share his incredible journey. From humble beginnings in Melbourne to global basketball success, Shane overcame being told he was “too short” for the sport, using resilience and determination to excel on and off the court.
